Staff Access Benefit

Benefit: Staff and staff immediate family present at the time of visit can access any casual admission at no cost upon presentation of the Digital Staff ID.

How to use: Check in at Customer Service at every visit. Show your Tanda App with recently scheduled shifts (proof of employment). Customer service staff will record your visit and issue you a receipt noting the total number of admissions.

Noteworthy:

• By definition, a casual admission (or drop-in admission) does not require any preregistration. However, all casual admissions are subject to availability. So if you are after something specific (ie. group fitness class or to shoot some hoops) please visit the centres website for amenity scheduling and availability. Example casual admissions include: gym access, group fitness classes, swimming, stadium sports, squash, roller-skating, spa/slide/inflatables.
• Your immediate family also receives casual admissions at no charge. However, you (with proof of employment by showing the Tanda App) must be present and participating. Lastly, family is defined as a maximum of 5 admissions, max two adults and up to 3 children (supporting evidence such as a Medicare card may be required).

• Staff may utilise KidsClub services (childminding) for their children while utilising the recreation centre. Standard KidsClub rules and conditions apply, prior registration/booking required. Request/approval from the local Site Manager is required for staff to utilise KidsClub for their children while on shift.
• Full term and conditions

Benefit: Staff can access gym or swim casual admission at no cost upon presentation of the Tanda App.

How to use:

1. For lap or leisure swimming an online booking is required (select $0.00 member option). This step is required for gym access only during periods of reduced capacity due to Covid-19 restrictions.
2. Check in at Customer Service. Show the Tanda App (the overview tab showing your next scheduled shift). Customer service staff will record your visit and issue you a receipt.

Noteworthy:

• Benefit covers gym or pool access only (does not include other casual admission types) and excludes group fitness classes (full casual fees apply).
• Complimentary access does not apply on 'event days'. All event days will be listed on the SA Aquatic Centre website.
• In contrast to YMCA SA managed recreation centres, the benefit only applies to the YMCA Staff member (not family). Cafe/merchandise/program discounts do not apply at SAALC.
• SA Aquatic Centre staff have complimentary access to all YMCA SA recreation sites (any casual admission)

Benefit: Staff and their immediate family receive 20% off the standard ‘non-member’ advertised price on registered programs and services.

How to use for recreation programs:

• To receive the Staff Access Benefit you must register and make payment in-person. Check in at Customer Service, explain which program you are looking to register for, and show the Tanda App as proof of employment (showing your next scheduled shift). Feel free to call beforehand to confirm availability.
• Centre staff will then complete registration. If the program is within the 'Class' module of Links, the family account must be set up with you as the primary account holder (responsible person).
• There is no backdating/refunds, however if you are already enrolled in an eligible YMCA program please see customer service to initiate the discount moving forward.

How to use for Holdfast Pilates

• Purchase a standard Intro Pack (no discount applies) via the Holdfast Pilates Website.
• Subsequent 10X and 15X Class Pack purchases are eligible for a 20% Staff Access Benefit discount. To purchase email Holdfast Pilates with a screenshot of the Tanda App and upcoming roster.

How to use for OSHC (before/after school care) & Vacation Care:

• The first step is to register/enrol with the appropriate OSHC. Instructions on how to do this are provided under the OSHC website.
• Once registered/enrolled, email the OSHC Support Team, referencing your child's enrolment (OSHC location), attach a current screenshot of your Tanda App showing your next scheduled shift and specify which dates you would like to book. All future bookings must be made by email or by calling the OSHC Admin Team (8200 2516). The 20% discount applies to the standard full fee rate, then the Child Care Subsidy rebate is applied (your out of pocket cost depends on your CCS rebate).

How to use for YMCA Youth Camps:

• Send an email to the contact email address noted for the program on the Youth Camps website, explaining which camp you are interested in and attached a current screenshot of your Tanda App showing your next scheduled shift. Program staff will respond to confirm the best way to complete registration for the specific program.

Noteworthy:

• In contrast to a casual admission, a registered program requires pre-registration before participation. Registration and payment is generally required prior to commencing the program/service. Examples include, but not limited to, sport leagues and programs, term-based programs/challenges/bootcamps, Swimming Lessons, Birthday Parties, OSHC, Vacation Care, Youth Camps, etc. Exclusions include Youth/Jr Parliament, Leap programs and Team based fees for stadium sports.
• The benefit applies to you and your immediate family residing in the same household. If registering a family member, you (with proof of employment with the Tanda App) must be the one who completes registration/payment for the program on their behalf. Proof of family connection may be required (ie. Medicare Card).
• For OSHC and Vacation Care programs, staff receive a 20% discount off the ‘gap’ (i.e. the portion of fee remaining after Child Care Subsidy (CCS) rebate). Children attending OSHC (before and after school care) must attend the school of the OSHC service. To receive the 20% discount you must email the OSHC Admin Team a screenshot of your YMCA Staff Digital ID from your phone and reference the days of your bookings.
• For YMCA Camps, the 20% discount applies to camp fees and does not apply to transport costs.
• Full term and conditions

Benefit: Receive 20% off merchandise and cafe items at YMCA SA managed recreation centres.

How to use for recreation programs:

• Check in at Customer Service, show your Tanda App with your next scheduled shift and request your purchase. The purchase may be for yourself or your family. Centres reserve the right to exclude items in which the discounted price is less than cost price.

All Access: The name/label of a membership type and casual admission which provides access all facility amenities (pool, gym, group fitness, stadiums, etc).

Casual Admission: A point of sale purchase to enable access to facilities. May be referred to as a drop-in admission, which in contrast to a registered program, enables the customer to simply ‘drop-in’ with no prior registration required. Examples include casual swim, all-access (includes group fitness), stadium sports, squash, roller-skating, spa/slide/inflatables.

Proof of employment: The Tanda App showing recently scheduled shifts. Matching ID may be requested.

KidsClub: Short term childminding available at select YMCA recreation centres. Bookings required.

Registered Programs/Services: In contrast to a casual admission, a registered program requires pre-registration before participation. Registration and payment is generally required prior to commencing the program/service. Examples include, but not limited to, sport leagues and programs, term-based programs/challenges/bootcamps, swimming lessons, Birthday Parties, OSCH, Vacation Care, Youth Camps, etc. Excludes Youth/Jr Parliament and Leap programs.

Staff Immediate Family: Defined as a max of 5 admissions (maximum of 2 adults including the staff member) which reside within the same household. Proof may be required (i.e. Medicare card).

Staff: For the purposes of this policy, ‘staff’ references both YMCA South Australia staff and volunteers who satisfy eligibility requires of the Staff Access Benefit.