About YMCA ELC

Please bring a labelled change of clothes and a comforter for nap time if your child wishes to have one. If you have a specific brand of nappies you prefer please pack these too.

For children who are formula or milk fed please bring expressed milk or your choice of formula.

Simple play clothes and running shoes allow children to participate without limitations or worries that their clothes will get damaged. Shorts, t-shirts, jeans, jumpers and track suits with closed in shoes (no thongs) are recommended. For sun safe reasons families and carers are asked to not send children in singlet tops. A spare set of labelled clothes should be sent in the children’s bag.

Yes, homecooked meals will be provided. This will include breakfast, morning snack, lunch and afternoon snack.

Discussion regarding meals will be made in consultation with families, carers and staff. YMCA dietitian will assist staff and families to ensure all food requirements can be met.

The YMCA is an ‘allergy aware’ service provider and will also endeavour to meet religious beliefs regarding food for individual families.

In accordance to the South Australian Public Health Act 2011 (the Act), from 7 August 2020, children will not be able to enrol in or attend early childhood services unless all immunisation requirements are met (No Jab, No Play).

An updated immunisation record must be provided when additional doses or immunisations have been administered.

To enrol your child please contact the Children's Services Support team on 08 8200 2556 or the centre directly.

All children and families are invited to a tour of the site prior to commencement. To book your tour please contact the children’s services support team.

If you wish to withdraw your child from the service (including casual days) you must provide two weeks written notice or pay full fees in lieu of this notice. If you wish to reduce the days booked at the centre you are also asked to give two weeks’ notice.

Families and carers need to sign their children in and out of the service at the time of arrival and departure through Xplor Home. This procedure is a legal requirement of the funding body as it is linked to your childcare subsidy payments. Your co-operation in this matter is appreciated.

Any additional caregivers picking up children need to be documented on the Enrolment Form. Any changes to general routine of this process must be discussed with the Service Director prior to access.

Two weeks written notice must be provided to make changes to permanent bookings. Holidays and absent requests can be made through the Xplor Home app.

Please contact the service via phone, email or via the Xplor Home app to inform us if your child will not be attending for any given day. Fees will still be payable for all absent days including holidays. Note, public holidays are not charged.

If you are planning holidays or an absent day in advance, please make this request 2 weeks prior if you would like to receive the discounted holiday rate.

Should a child use more than 42 absent days per financial year (as set by Centrelink), full fees will be charged if no medical certificate is supplied, and CCS will not be paid - resulting in full fees being payable.

YMCA OSHC provides session-based care across all programs. The fee is set with the total duration of each session considered.

Each service is unique and the fees reflect the needs of the local community. Information on your specific Centre can be found on their webpage. Still have a query? Call our OSHC Support Team on 8200 2516.

All YMCA Children’s Programs are eligible for the Child Care Subsidy. These reduce the cost of child care and are available to a lot parents. Call the Family Assistance Office on 13 61 50 to find out more.

Hat fee - we charge $15 for a YMCA labelled hat for your child to use at the service to ensure sun safety and increased visibility for supervision.

Late Fee - if you are late picking up your child we charge $15 per 15 minute increments after the service specified closing time.

Non-notification fee - a $10 Non-notification fee is charge if a child fails to turn up at the meeting point or at the service and a staff member is required to locate the child.

Short Notice Fee - Booking well in advance helps us to staff accordingly. To encourage bookings in advance a small surcharge of $3 is added to bookings made on short notice. The Short Notice Fee is added to Before/After School Care bookings made within 48 hours prior to the service being delivered. The surcharge is applied to Vacation Care bookings made within 2 weeks of the start of the Vacation Care program.

Direct Debit - All bookings are set up for auto payment on direct debit from a bank account or credit card. Paying by credit card incurs a 1.70% surcharge.

All enrolments include information about your preferred account for direct debit payments. Account payments are processed by direct debit weekly, unless you make alternate arrangements.

Regardless of these arrangements, direct debit information is required prior to the commencement of care.

Fees are charged one week in advance and care may not be provided if the fees are not received prior to care.

Your statement is always available via Xplor Home in real time or you can email us and ask for it to be sent each Monday.

You will receive a Vacation Care program and Booking Form in Week 6 each term.

We ask all fees for Vacation Care to be paid prior to use. You can arrange to pay upfront or in a payment plan in the weeks prior to Vac Care.

Changes will be accepted up until 2 weeks prior to the beginning of Vacation Care with no charge.

Before/After School Care: Cancellations received up to 48 hours prior to care receive a full refund. Cancellation received with less than 48 hours are charged full fee.

Vacation Care: Cancellations made greater than 2 weeks prior to the session date will receive a full refund. Cancellations made within 2 weeks of the session date are charged full fee.

*No fees will be charged if a medical certificate is provided within 5 business days of the missed service.