Enrolling and booking your child into OSHC can be completed online through the My Family Lounge platform.

My Family Lounge is a third-party platform which enables parents to enrol their children and manage their OSHC account. My Family Lounge can accept ongoing, casual (one-off), and vacation care bookings.

While convenient, it is important to note:

  • My Family Lounge is not mobile friendly. Sorry, you need to use a desktop to register.
  • You will be redirected to the Direct Debit Request portal during the enrolment process. You will need to nominate your direct debt details before submitting your enrolment request.
  • The My Family Lounge app allows you to make casual bookings or register an upcoming absence for permanent bookings. Please note that you can't make a permanent booking through the app. Before using the app, you must register/create your My Family Lounge account (on a desktop). App User Guide