Enrolling and booking your child into OSHC can be completed online through the My Family Lounge platform.

My Family Lounge is a third-party platform which enables parents to enrol their children and manage their OSHC account. My Family Lounge can accept ongoing, casual (one-off), and vacation care bookings.

While convenient, it is important to note:

  • My Family Lounge is not mobile friendly. Sorry, you need to use a desktop to register.
  • My Family Lounge does not accept/store ongoing payment details. After creating your account and enrolling your child(ren), you also need to complete and submit a Direct Debit form found via this link. Please not that your booking will not be processed until this from has been submitted.
  • The My Family Lounge app allows you to make casual bookings or register an upcoming absence for permanent bookings. Please note that you can't make a permanent booking through the app. Before using the app, you must register/create your My Family Lounge account (on a desktop). App User Guide