Duty Manager - Thebarton Aquatic Centre

THE ROLE

Duty Managers at Thebarton Aquatic Centre play a key leadership role in the safe, smooth and professional operation of the facility. You will lead and support on-shift teams, oversee day-to-day operations, and help create a positive, inclusive and safe environment for both staff and patrons.

Acting as the senior on-site representative during rostered shifts, you will ensure aquatic spaces are actively supervised in line with YMCA SA values and regulatory requirements. From time to time, you may also step into lifeguard duties when required, supporting seamless centre operations and maintaining the highest standards of safety and customer experience.

KEY RESPONSIBILITIES

• Lead and supervise staff to ensure safe, compliant, and efficient daily operations.
• Actively monitor aquatic areas and ensure aquatic ratios are in adherence to the Guidelines for Safe Pool Operations.
• Coordinate lifeguard rotations, conduct pool and facility checks, and respond to incidents and emergencies in line with procedures.
• Deliver excellent customer service, resolving enquiries and concerns in a professional manner.
• Open and close the facility, complete reporting, cash handling, and general administration tasks.
• Maintain a clean, safe, and welcoming environment for all patrons and staff.

Availabilities may include:

Mornings (5 a.m.), Nights (4 p.m.- 9.30 p.m.), Weekends (6.30 a.m.- 4 p.m.)

REQUIREMENTS FOR THE Y

Successful candidates will also have, or be willing to obtain:

• Pool Lifeguard Certificate
• SISSS00131 Aquatic Technical Operator (essential)
• Certificate of completion for “Responding to Risks of Harm, Abuse and Neglect – Education and Care” Training
• (HLTAID011) Provide First Aid or equivalent Certificate
• (HLTAID009) Provide CPR or equivalent Certificate
• Ability to make timely, informed decisions during incidents or peak periods

To view the position descriptions for this role, please visit our website at

https://www.sa.ymca.org.au/get....

ABOUT THE Y

YMCA South Australia is a not-for-profit community organisation that has served the South Australian community for more than 170 years. Our aim is to develop the whole person, helping all South Australians connect with a better life - not only physical fitness and capabilities but also sense of identity, purpose, hope and dignity, psychological health, resilience, social connectedness, lifelong learning and contribution back into the community. We are a leading provider of recreation, community, and children’s services and we deliver programs and services across the state in settings including community recreation centres, swimming pools, health and fitness facilities, community centres, camps, early education and schools and youth services.

BENEFITS WITH THE Y

• Free Access - Free access to YMCA SA managed recreation centres (pools, gyms, courts) and for immediate family when visiting together
• YMCA SA Discounts - 20% off programs, classes, merch, and OSHC/Vacation Care services
• Health and Wellbeing - Access to free flu vaccinations and our Employee Assistance Program (EAP) with 24/7 support.
• Career Growth Opportunities - A culture of empowerment and growth with ongoing opportunities for learning and career/skill development.

HOW TO APPLY

For a confidential discussion about this opportunity, please contact Kyle Diamond on +6182002531 or kyle.diamond@ymcasa.org.au

Does this sound like you? Please submit your resume and cover letter via Apply Now! You must address the key selection criteria in your application. Please note, only shortlisted applicants will be notified.

Applications close 22 February 2026.

COMMITMENT TO SAFEGUARDING CHILDREN

At the Y, we're committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. All candidates are appropriately screened and are in the right roles, including:

• National Police Check (issued in the last 6 months)
• DHS Working with Children Check
• International Criminal History Record Check (if worked overseas in the last 5 years)

To learn more about our screening processes, view our Safeguarding Children and Young People Policy: Safeguarding children

YMCA South Australia is an equal opportunity employer committed to safeguarding children, young people, and other vulnerable people.