Multiple Casual Roles (St Clair)

Department: Customer Service

Type: Casual

Posted: 10 March 2021

THE ROLES

We are looking for team members who are well presented, reliable, punctual and model and demonstrate positive values like honesty, respect and responsibility.

All positions are casual roles and must be available to work early mornings, evenings and weekends. Required qualifications for each role are available on request.

*CUSTOMER SERVICE OFFICERS*

Be the face of our organisation, responsible for ensuring all members and guests receive the highest possible level of service. Based at the front desk, you will be the first and main point of contact for all facility members and guests. You will be responsible for cash handling and POS, telephone operation, tours, program bookings and sales, and membership sales and enquiries.

*BIRTHDAY PARTY HOST*

Our Birthday Party Hosts are committed to customer service and safety in the YMCA Birthday Party Program. The position requires an energetic and responsible person with excellent communication skills. You will ensure fun and safety are at the forefront of the program and activities you are leading, while Assist in achieving customer satisfaction by providing an enjoyable experience for all participants.

Our birthday party hosts teach roller skating based activities for children's birthday parties. Although experience in roller-skating isn’t required, applicants must have a willingness to learn new skills in skating, and then teach children to skate. Applicants must also maintain a basic and current knowledge of roller skating. Enthusiasm for working with children and young people, and a charismatic personality are ideal for this role.

*CAFÉ/FUNCTION ATTENDANT*

This position operates from the café and bar areas, and requires a knowledge and understanding of food handling skills, nutritional values, responsible service of alcohol and customer service. The Cafe Attendant is responsible for cash handling, food preparation and service, responsible service of alcohol, cleaning and ensuring the health and safety of customers.

The Cafe Attendant will possess excellent customer service skills and enjoy working in a service-orientated role

SKILLS & EXPERIENCE

Successful candidates will have, or be willing to obtain:

  • Current HLTAID001 Provide CPR
  • Current Responding to Abuse and Neglect
  • A national criminal history check
  • Role-specific qualifications (see position descriptions)

Commitment to Safeguarding Children

YMCA, including our Boards of Directors, is committed to the safety and wellbeing of children and young people in accordance with our Safeguarding Children and Young People framework.

YMCA requires that all applicants undergo satisfactory screening prior to commencement, including but not limited to:
Any successfully appointed applicant will be required to adhere to the Safeguarding Children and Young People framework, which includes a thorough safeguarding children and young people induction and committing to upholding the safety and wellbeing of children and young people throughout their engagement with YMCA.

  • a national criminal history check;
  • an international criminal history check where applicants have worked overseas;
  • holding or obtaining a DHS Working With Children Check or equivalent in accordance with state or territory laws, if directed by YMCA South Australia; and
  • two reference checks.

THE BENEFITS

  • The opportunity to join a leading provider of recreation, community, and children’s services.
  • Free access to YMCA South Australia’s recreation facilities.
  • A culture of empowerment and growth with ongoing opportunities for career development.
  • A supportive team of passionate and professional individuals.

LIKE TO KNOW MORE?

For a confidential discussion about this opportunity, please contact Aimee van der Hulst – Frontline Director via email aimee.vanderhulst@ymca.org.au.

HOW TO APPLY

Does this sound like you? Please submit your resume and cover letter through Seek. You must address the key selection criteria in your application.

Applications close 5pm Friday 26th March 2021

Please note, only shortlisted applicants will be notified.